Tech Support

Heroic Tech Support & Service

Custom tailored tech support for your business.

Remote Assistance

Simple, quick and efficient

Initiating a direct connection into your computer to give you instant tech support without having to dispatch a technician to travel on-site.

Onsite Support

Thorough, in-person, understanding

Effective communication while understanding the problem and explaining the solution - with you, in person. Same day service is offered, depending on availability.

Emergency

Immediate & after-hours

Your first line of defense when a system goes unresponsive overnight. A technician will be dispatched to your location within 5 minutes of initial confirmation.

Helpdesk Tech Support Services - Brown IT Solutions

Retain our help desk support services to ensure you're getting the IT assistance you need.

Guaranteed Help-Desk

Our help desk services can be retained in hourly blocks, in monthly installments – This is recommend for high volume ticket sites and clients that prefer to have immediate resolution to their issues.

How does our Guaranteed Support work?

Emergency telephone hotline will ring all of our engineers.
Brown IT Technicians are on call for after hour issues, every day of the week
Unattended service means that we can fix an issue without your involvement
We'll monitor all of your critical business resources
Our team is available via online chat during business hours

We offer a variety of tech support options to suit your business needs - working through any and all technical issues at your pace.

System Administration

Setting up your systems and processes to keep your operations running during all business hours.

Data Backup & Recovery

Ensuring your systems are backed up in the event of data loss. Protecting data is a top-priority.

Managed Cloud

We ensure that your cloud systems are operating at peak performance. A worry-free cloud experience.

How does IT work for you?

IT shouldn't be a sore point for your business. Let's talk about how we can solve your technology issues.

Ramblings from an IT perspective.

Tales of the Helpdesk

Tech Support

Heroic Tech Support & Service

Custom tailored tech support for your business.

Remote Assistance

Onsite Support

Emergency

Guaranteed Help-Desk

How does our Guaranteed Support work?

Emergency telephone hotline will ring all of our engineers.

Brown IT Technicians are on call for after hour issues, every day of the week

Unattended service means that we can fix an issue without your involvement

We'll monitor all of your critical business resources

Our team is available via online chat during business hours

Tech Support

System Administration

Data Backup & Recovery

Managed Cloud

How does IT work for you?

IT shouldn't be a sore point for your business. Let's talk about how we can solve your technology issues.

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