Affordable Tech Support & IT Services

Tech Support

We offer a variety of tech support services to suit your business needs - working through any and all technical issues at your pace.

Support Options

System Administration

Setting up your systems and processes to keep your operations running during all business hours.

Data Backup & Recovery

Ensuring your systems are backed up in the event of data loss. Protecting data is a top-priority.

Business Phone Systems

Start saving money on telco costs with our Business Phone System solutions. Unified Communications, Mobility, Call Center, & More.

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Helpdesk Tech Support Services - Brown IT Solutions

We're here (and there) when you need us

24/7 Helpdesk Support Services

We understand that tech emergencies can pop up at the worst times possible. That’s why we’re always on standby to help get you back up and running with the least amount of headache. Explore our support options and let us know which works best for you.

Brown IT Solutions services the Mid-Michigan area including Lansing, Okemos, Williamston, Owosso, Howell, & More.

Remote Support

Our remote support is the simplest and quickest (and most affordable) form of providing you support. We rely on an internet connection to establish communication from our workstations to yours.

On-Site Support

We’ll come on-site and perform the repair in-person.  In most cases this is necessary when an internet connection is not available for remote support. Regardless, we would love to see you

Emergency Support

This is support for after-hours operation. Our typical working hours are from 8am to 5pm. Anytime before 8am, or after 5pm is when the “emergency” tag will apply. If you’re a restaurant or a 24/hour operating business, we will create a special support arrangement.

Retainer Support

Retain our help-desk services on a monthly basis for a small fee. We’ll be your internal IT help-desk and field all of your user’s troubleshooting tickets, remotely or on-site.

Computer Networking

Engineering a wired computer network that is stable, fail-safe, and secure for your business.

Managed Cloud

We ensure that your cloud systems are operating at peak performance. A worry-free cloud experience.

Camera Surveillance

Keep watch of your business at anytime of the day.

Point of Sale

Upgrade to a cloud-based point of sale system to offer your customers the best peace-of-mind and the newest features.


Wireless devices are abundant and WiFi is more necessary than ever. Make sure your WiFi setup is bulletproof.

Cyber Security

We can help you remediate the situation and restore your systems so that you can return to normal business operations quickly.

Cyber Security

Website Hosting

Affordable, secure, and available website hosting. Never worry about your website going down again.


Email Setup and Support for all types of email systems. On-premise or Cloud based email servers.

IT Consulting

Affordable and efficient project management. Dedicated to providing solutions to your IT issues.

IT Consulting

Application Development

Increase business productivity and efficiency with a custom built application (software).

& More

Looking for a service that isn't listed? No worries, just drop us a message and we'll get right back to you.

Let's Chat about your IT troubles.

IT shouldn't be a sore point for your business. Let's talk about how we can solve your technology issues.

Ramblings from an IT perspective.

Tales of the Helpdesk

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