We're here (and there) when you need us
24/7 Helpdesk Support Services
We understand that tech emergencies can pop up at the worst times possible. That’s why we’re always on standby to help get you back up and running with the least amount of headache. Explore our support options and let us know which works best for you.
Brown IT Solutions services the Mid-Michigan area including Lansing, Okemos, Williamston, Owosso, Howell, & More.
Remote Support
Our remote support is the simplest and quickest (and most affordable) form of providing you support. We rely on an internet connection to establish communication from our workstations to yours.
On-Site Support
We’ll come on-site and perform the repair in-person. In most cases this is necessary when an internet connection is not available for remote support. Regardless, we would love to see you
Emergency Support
This is support for after-hours operation. Our typical working hours are from 8am to 5pm. Anytime before 8am, or after 5pm is when the “emergency” tag will apply. If you’re a restaurant or a 24/hour operating business, we will create a special support arrangement.
Retainer Support
Retain our help-desk services on a monthly basis for a small fee. We’ll be your internal IT help-desk and field all of your user’s troubleshooting tickets, remotely or on-site.
Ramblings from an IT perspective.
Tales of the Helpdesk
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