On-Premise vs. Cloud Phone Systems

Brian - February 21, 2019 - 0 comments

Let’s jump right into it – what is the difference between “on-premise” and “cloud” based phone systems? An on-premise phone system (PBX) means there is going to be an appliance in the closet somewhere in your office that connects to your phones. In a Cloud voice solution, the PBX is in a data center somewhere, a.k.a. the “cloud.”

Both options have advantages depending on your business needs.

Key Advantages of On-Premise Phone Systems

Minimal space. You need nothing more than a rackmount unit that takes up 1U of space.

Better protection against internet outages. An on-premise system can remain up and running even when there is an internet outage. When the local internet connection is down, calls can be re-routed thru backup connections.

Reduction in telecom costs. SIP Trunking can lower monthly operational costs by more than 50% than other legacy trunking methods. With SIP trunking, you pay for only the amount of call paths you need.

Advantages of Cloud based Phone Systems

No upfront cost. All equipment necessary can be on a month-to-month lease through the provider.

Ideal for growing businesses. It’s very easy to add or remove resources from a cloud base system. Adding more channels or trunks to the system only takes a few mouse clicks.

Easy system upgrades and maintenance. System and software upgrades are handled by the provider. You will never have to worry about patching your phone system again.

Brown IT is a 3CX preferred partner

We’ve sided with 3CX for a number of reasons that are crucial to our business and service we pass along to our customers. Let me explain a few key details –

On premise or Cloud Based. Deployment of your PBX is straightforward and flexible. Choose to set it up in the Cloud or on-premise.

Security and Backup. Built in Security has been exclusively developed to protect your PBX system from attacks.

Cutting Costs. Your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding, and maintaining your PBX.

On The Go! Take your office phone anywhere. 3CX apps are available for Android and iOS, Softphones for Windows and Mac, WebRTC softphone and clientless web conferencing.

Time to evaluate your phone system?

Give us a call when you're ready for us to take a look

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