Reliable Tech Support.
Permanent IT Solutions.

Tech Support

We offer a variety of tech support options to suit your business needs - working through any and all technical issues at your pace.

Support Options

System Administration

Setting up your systems and processes to keep your operations running during all business hours.

Business Phone Systems

Cut your current carrier costs by 30% to 50% by switching to our Advanced SIP trunking option.

Phone Systems

Cyber Security

Preventative measures, incident response, and disaster recovery services for business class cyber security needs.

Cyber Security

Secure, stable, and scalable

The Cloud

One of the primary reasons businesses are implementing cloud practices is financially driven. Brown IT Solutions understands the importance of keeping a lean technology budget. Leveraging on-demand infrastructure through AWS, Azure, or Google will keep up-front costs down. This frees up budget to allocate towards other important business resources while advancing a strong technology awareness.

Brown IT Solutions specializes in identifying key areas of your business operations that will be better suited in the cloud. Interested in learning more? Contact us for a free cloud consultation.

What we have going on

Brown IT Solutions Services

A quick and simple list of services we offer to everyone.
Don’t see what you’re looking for? No worries, send us a message and let’s chat.

24/7 Helpdesk Support

Brown IT technicians are standing by 24/7 to assist you and your business with top-notch tech support. We take pride in the level of support that we’re able to pass on-to our clients. Our help-desk support is efficient, thorough, and real. We welcome all IT challenges to our help-desk.

Phones & VOIP

Cut telephone carrier costs and upgrade to a state of the art Phone System all in one go. We combine advanced SIP Trunking with a feature rich PBX (Phone Server). Brown IT Solutions is one of Michigan’s only 3CX Partners.

Surveillance and Access Control

Ensure your business is under watch at all hours of the day with a modern surveillance system from Brown IT Solutions. We are able to build a camera system that suits the needs of your business. Local NVR to Cloud backup options now available.

Cloud Services

At Brown IT Solutions, we leverage all major cloud vendors – Microsoft Azure to Amazon Web Services. If you’re looking to migrate your existing on-premise devices to the cloud or hoping to start a new service in the cloud, we’re here to help.

Installation and Maintenance

We enjoy assisting growing businesses with new technology installations. New branch additions to data-center builds, we welcome all technology projects. We’ll even provide the regular maintenance for you – hassle free.

Point of Sale (POS)

Point of Sale systems are an ever changing piece of business technology. Restaurant and Retail shops are constantly seeing a new Point of Sale system come into play. If you’re in the market for a new POS system or interested in re-evaluating your current situation, let us know! We’ve partnered with the leading POS solutions – Lightspeed, Breadcrumb, Clover, & more.

WIFI and Networking

WiFi issues are tough to deal with. That’s why we offer a fully-managed WiFi and Network management service to Metro-Detroit businesses. WiFi and Networking technologies are complex. We take the headache out and ensure that your network is up 100% of the time.

Save time and money with our helpdesk offerings

24/7 Helpdesk Support

Unexpected technology issues are hard to manage and… unexpected.
We’re here to help when you need it – during business hours or after.
Instant tech support for Mid-Michigan businesses.

Ramblings from an IT perspective.

Tales of the Helpdesk

Yes, this is our company blog.
We’ll try to stay on point and deliver as much fun reading material as possible.

How to make the transition to a Remote Workforce

How to make the transition to a Remote Workforce

Businesses across the world have been responding to recent events by implementing remote workforce...

Brian March 28, 2022
Cyber Security Incident Response Service in Mid Michigan

Cyber Security Incident Response Service in Mid Michigan

If your business is located in Mid Michigan and you experience a cyber security...

Brian January 19, 2022
3 simple steps to prevent a phishing cyber attack

3 simple steps to prevent a phishing cyber attack

What is a Phishing attack? Phishing is a type of cyber attack that is...

Brian November 12, 2019
Camera Surveillance for Michigan Provisioning Centers

Camera Surveillance for Michigan Provisioning Centers

Camera Surveillance & Compliance Section R35 of LARA’s Provisioning Center Inspection Sheet covers all...

Brian August 29, 2019

Contact Us

Feel free to send us a message or call 989-494-4020

    Hello, Shiawassee County

    Where we work